Refund Policy – Digital Products & Consulting Services

1. Introduction

This Refund Policy governs the refund terms for all digital products, online courses, downloadable materials, and consulting services purchased through this website or any related sales funnel (“Products” or “Services”).

By completing a purchase, the customer (“Client”) acknowledges, understands, and agrees to be bound by the following terms.

2. Nature of the Products Provided

The Products and Services offered on this website include, but are not limited to:

Non-tangible digital content, such as online courses, video lessons, educational modules, PDFs, ebooks, guides, and downloadable resources.

Professional consulting services, delivered via video call or digital communication, scheduled on request and tailored to the Client’s needs.

Access to digital content is typically provided immediately, and consulting appointments are scheduled promptly after purchase.

3. No Right to Withdrawal for Digital Content

In accordance with international consumer laws governing digital contracts (including EU Directive 2011/83 and equivalent regulations), the Client loses the right to withdraw as soon as access to the digital content is granted.

Therefore:

No refunds will be issued for digital products

once access has been delivered, regardless of whether the Client chooses to use, view, or download the content.

4. No Refunds for Consulting Services

Consulting sessions are classified as personalized services prepared and scheduled specifically for the Client.

For this reason:

Once a consultation is purchased, no refund is available under any circumstances.

Failure to attend the scheduled session is considered a completed service.

Rescheduling requests must be submitted at least 48 hours in advance, and will be accommodated only if availability permits.

5. Reasons Refunds Are Not Provided

This refund policy is based on objective principles and legal standards:

5.1 Irreversible Access to Knowledge

Digital materials contain information, methods, and proprietary knowledge that cannot be “returned” once accessed.

5.2 Immediate Delivery of Value

The Client receives permanent access to valuable content the moment the system grants login or download permissions.

5.3 Protection Against Misuse

A non-restrictive refund policy could enable situations in which a customer consumes the content entirely and then requests a refund, resulting in financial and intellectual property loss.

5.4 Personalized Nature of Consulting

Consultations require preparation, time, expertise, and often preliminary analysis. The service begins the moment the appointment is scheduled.

6. Exceptions – Technical Issues

Although refunds are not provided, the provider is committed to ensuring proper access to all purchased materials.

If the Client experiences:

technical errors caused solely by the provider,

persistent access issues,

platform malfunctions,

the support team will take corrective action, such as:

restoring access,

providing alternative delivery methods,

offering technical assistance.

No financial reimbursement will be issued under these circumstances.

7. Limitation of Liability

The provider is not responsible for issues arising from:

the Client’s internet connection or device limitations,

failure to use or access the materials voluntarily,

technical problems beyond the provider’s control,

subjective expectations about results from digital learning or consulting,

errors due to improper use of the platform.

8. Contact Information

For technical assistance or inquiries related to Products or Services, the Client may contact:

📩 [Insert support email address]

All requests will be handled as quickly as possible.

9. Acceptance of the Refund Policy

By completing a purchase, the Client confirms:

having read and understood this Refund Policy,

expressly waiving the right to withdraw from digital content and consulting services,

and accepting all terms outlined herein.